Your wellbeing is our priority
Jjili believes gaming is for enjoyment – not stress. We want you to have fun every step of the way, while staying within your own limits. This page has all the information and tools you need to game responsibly.
Core Principles of Responsible Gaming
Our commitment
Gaming is most enjoyable when it stays fun. We're here to help keep it that way.
You can set your own daily, weekly, or monthly deposit cap. Any limit you set takes effect immediately.
Decide how long you want to play before you start. Once your time is up, jjili will automatically remind you to take a break.
You can take a gaming break lasting anywhere from 24 hours to 6 weeks. During this time, all betting activity on your account will be paused.
If you feel you need a long-term break from gaming, you can opt for Self-Exclusion – available for periods ranging from 6 months to 5 years.
If you exceed a set loss amount, jjili will temporarily suspend your gaming activity. This feature is designed to protect your finances.
If you notice any signs of gaming addiction, you can reach out to our 24/7 support team or speak with a specialist advisor.
Responsible gaming means keeping gaming as one enjoyable part of your life – not letting it take center stage. At jjili, we believe that with the right awareness and control, online gaming can be a genuinely fun experience.
Many people in Bangladesh enjoy online gaming and betting. But a small number sometimes lose control. jjili doesn't want anyone to face financial or mental hardship – which is why we've made these tools available to everyone from the start.
Responsible gaming comes down to three things — awareness, setting limits, and seeking help when needed. Keep these in mind and gaming will always stay fun.
Remember: Gaming is entertainment, not a source of income. Chasing losses never solves the problem — it only makes things worse.
People often don't realize that gaming is having a negative impact on their lives. Watch out for the following signs:
If you notice two or more of these signs in yourself, reach out to our support team. It's not a sign of weakness — it's a sign of self-awareness.
Log in to your jjili account and go to the Profile section. There you'll find the "Responsible Gaming" option.
Choose what works for you — deposit limit, session limit, or loss limit — and set your amount.
Limits take effect immediately once confirmed. Lowering a limit applies instantly; increasing one requires a 24-hour waiting period.
Review your gaming history and spending once a month. If anything looks off, tighten your limits.
Tip: Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is intentional – it's designed to prevent impulsive decisions from reversing a commitment you made with a clear head.
Experienced jjili players who have been with us for a long time tend to follow a few simple rules. These tips are drawn from their real experience.
Set a maximum deposit limit – daily, weekly, or monthly.
Automatic pause when losses exceed a set amount.
Set a time limit for each gaming session.
Take a break anywhere from 24 hours to 6 weeks.
Long-term self-exclusion from 6 months up to 5 years.
How has your gaming experience been over the past month?
Have you ever spent more than your budget?
Have you ever felt the urge to keep playing after a loss?
Is gaming taking time away from your family?
If you have any concerns about your gaming, our team is always here to help — completely confidentially.
Go to Help CenterAt jjili, your safety and enjoyment go hand in hand. Join today and experience gaming the responsible way.